When you connect to IT Outsourcing / remote support, you are prompted to download a small, self-installing plug-in, which makes enable your support representative to share control of your mouse and keyboard. You can take control of your computer at any time during this session just by moving your mouse. You will be in charge at all times.
How does IT Outsourcing work? Print
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Can my support representative look through files without my knowledge? Absolutely not. Your support representative will first request your permission to support you... Will Remote Support increase my productivity during travel? Yes, with Remote Support, We can assist you anywhere, anytime. Remote Support's...